2024 Survey on Undergraduate Student Success Administrators
Survey
Oct. 2024
Sample Size:
199
Demographics:
administrators
Topics:
Student Support
Top Findings:
- Nearly all student success leaders rate the quality of education for undergraduates at their institution as good (48 percent) or excellent (48 percent). Ratings are similarly high for the value students are receiving for their education, though public institution administrators are more likely to rate the value as excellent (68 percent) than are leaders at private nonprofits (46 percent).
- About six in 10 student success leaders (59 percent) say their institution is very or extremely effective at making student success an institutional priority. Fewer say their institution is very or extremely effective at measures such as collecting (44 percent) and analyzing (40 percent) student success data.
- Asked how much trust undergraduates have in various groups at their institution, student success leaders’ top choice is faculty, with about half (49 percent) saying students have a great deal of trust in professors. The least-trusted group? Financial aid staff, with two in 10 (21 percent) leaders believing students have a great deal of trust.
- Some eight in 10 student success leaders (81 percent) say their institution is doing a good or excellent job at promoting and supporting undergraduate mental health, but many (39 percent) say a holistic mental health plan could help further. Leaders also identify balancing academics with personal, family or financial responsibilities as the top source of stress for undergraduates, with seven in 10 (71 percent) choosing this option from a long list. And in terms of financial wellness, just a third of student success leaders say their institution is doing a good or excellent job at promoting and supporting undergraduate financial literacy.
- Most student success leaders say involvement in extracurricular activities and events is very or extremely important to undergraduates’ overall well-being and success, both while in college (90 percent) and with residual benefits after graduation (73 percent). But how involved are students at their institution? Leaders estimate just four in 10 students (40 percent) are involved in one to three regular extracurricular activities.