How to Rebuild Public Trust in Technology and Government

Lilian Coral, head of New America’s Open Technology Institute (OTI) and vice president of New America's Technology and Democracy programs, wrote an op-ed published by Tech Policy Press on rebuilding public trust in technology and government.

Technology is essential to the future of good government and good governing, and Americans’ trust in these tools is essential to making sure government modernization benefits the public — it’s a two-way street.

Democracy is anchored on public participation that shapes civic life. In this digital era, we must now restore faith in government by strengthening one core principle: the public should shape the digital tools that influence their civic life.