Rochelle Miller is the Operations Manager for New America where she plays a critical role in the organization and coordination of programs within the Education and Work Cluster (EWC).
With over a decade of experience in operations management, she specializes in driving process improvement and optimizing performance to meet organizational objectives. Throughout her career, she has demonstrated a keen ability to lead cross-functional teams, manage budgets, develop SOPs and execute projects with excellence and precision.
Her journey in operations management has led to success in various industries such as event planning, arts and entertainment. Miller served as General Manager at The VOID, where she oversaw a diverse team, ensuring adherence to quality standards, while nurturing a positive work environment. Additionally, her tenure as Operations Manager at ARTECHOUSE and Madame Tussauds further honed her skills in managing HR and finance operations, improving workplace efficiency and project management.
Whether it's streamlining workflows, optimizing resource allocations, or fostering innovation, she thrives on the opportunity to make a tangible impact. What truly ignites her enthusiasm is the human element woven into every aspect of operations management. She finds joy in cultivating strong relationships with team members, stakeholders, and clients alike. Amidst the hustle and bustle of the professional world, her true north and unwavering source of inspiration is her family.
Miller is a proud HBCU graduate of Virginia State University holding a Bachelor of Science degree in Biology.